Frequently Asked Questions
Straight answers on choosing, cooking with, owning and buying a Hearth. Don't see your question? Email info@sudfire.com and a real person will answer.
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The Hearth 34 serves up to 12 and suits patios and everyday cooking. The Hearth 39 serves up to 20 and is the flagship for bigger gatherings. Hosting 12 or fewer? Choose the 34. More, or want the bigger presence? The 39.
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Corten is weathering steel. It develops a protective rust-bronze patina outdoors, and no two age alike. Matte Black is a clean, uniform finish from day one. Both cook exactly the same.
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The Hearth includes the Hearth, the Flat Center Grill Grate and the Handle Set. Gathering Setup adds a size-matched Gathering Ring, a serving and resting edge around the plate, and the Raised Grill Grate.
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Yes. Come cook with us at one of our upcoming events; they're listed on the Events page. Can't make one? Email info@sudfire.com and we'll help.
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Steak, whole fish, chicken and vegetables; tacos and smash burgers; even breakfast. Whatever cooks on a grill or a flat-top cooks on the Hearth.
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Seasoned hardwood, natural lump charcoal, or a mix of both. Never lighter fluid, instant-light charcoal, pine or treated wood. Sudfire Orchard Wood is made for it.
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By position, fire size and the air vent. It's hottest over the fire, hot on the inner plate, and gentle at the outer edge. Move food outward as it finishes.
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No. If you can cook on a griddle or a stovetop, you can cook on a Hearth. The plate is hottest near the fire and gentler at the edge, so you control the heat by sliding food, not turning knobs. Start with something simple, like burgers or vegetables.
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A short one, mostly learning to manage the fire. Most owners feel at home after their first few cooks. Start simple; one cook teaches you the zones.
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Yes. Like a cast-iron skillet, the carbon-steel plate and grates are seasoned with a thin coat of oil before the first cook and after each cook. It darkens with use; that's normal.
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Yes, year-round. Keep the plate lightly oiled, and cover the Hearth only once it's completely cool. Corten can leave rust-colored marks on light stone or concrete while it weathers.
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On a level, non-combustible surface such as stone, pavers, concrete or tile. Not directly on wood decking, composite or turf. Keep it clear of walls, railings, furniture and anything overhead.
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It's a live fire. Always supervise it, and keep children and pets at a safe distance from the fire and hot surfaces. See the Safety Notice and Owner's Manual.
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The Mobility Kit is sold separately. Only move the Hearth when it's completely cool, never while lit, hot or cooling.
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Free delivery in the Central Valley. Everywhere else, your Hearth ships by freight at one flat regional rate, shown at checkout before you pay.
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Cancel within 48 hours of ordering for a full refund, if it hasn't shipped. Because of its size and freight, we don't accept change-of-mind returns after delivery. Delivery damage, wrong items and covered defects are always taken care of; report them within 48 hours.
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Not yet.
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One year on the Hearth body, structure and cooking plate. 90 days on included grates, handles and accessories. Seasoning, patina and heat marks are normal and not defects. See the full warranty for details.
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The cooking plate and grates are carbon steel, cared for like a cast-iron skillet. Keep them seasoned and lightly oiled and they stay protected. If the plate sits unused and unoiled, light surface rust can appear: heat the plate, scrub with coarse salt and a paper towel, wipe clean and re-season. The Corten body is designed to weather; its rust-colored patina protects the steel underneath. Matte Black can show normal heat marks over time.
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After each cook, scrape the warm plate and wipe on a thin coat of high-smoke-point oil. Never use soap. A Sudfire cover helps, but still oil the plate, since moisture can collect underneath, and only cover the Hearth once it's completely cool. The Owner's Manual has the full care routine.
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About 25–30 minutes from lighting the fire.
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A little. Two adults, about 15–20 minutes: the bowl goes on the base, the firebox parts go in, and the plate goes on top. The plate is heavy, so never lift it alone.
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Ash collects in the drawer below the firebox. Once the fire is out and the Hearth is completely cool (wait at least 24 hours; ash can stay hot for up to 48), slide out the drawer and empty it into a metal container with a tight-fitting lid. Keeping it clean also protects against corrosion.